We design. All our deliverables are Figma files, exported assets, and developer specifications. We do not do front-end or back-end development. If you need a development partner, we can make introductions to developers we have worked with successfully.
Core package: 10 business days. Complete package: 21 business days. Studio Pro: 35 business days. Design Sprints: 5 business days. All timelines start from brief approval, not payment date. Client response times affect delivery.
After ordering, we send a brief questionnaire. We need: what your business does, who your customers are, what action you want visitors to take, any existing brand materials, and your preferences on visual direction. Having copy (text content) ready is helpful but not required to start.
Yes. A full redesign typically uses the Website Design or E-commerce Design service. We always audit the existing site first. If the structural problems are well-defined, a Design Sprint may be the faster starting point.
Yes. We are based in La Loggia, near Turin, but all our work is delivered digitally. We have clients across Italy and other European countries. Communication is in English or Italian, via email and video calls.
Revision rounds are built into every package to let you direct the work. If, after using all revision rounds, you believe the final work materially fails to match the agreed brief, contact us and we will review. See our Refund Policy for full details.